Tuesday, September 11, 2007

hmm... is this still around?

Alright. So I haven't posted - AGAIN - in a while.

I guess that's because I've been busy running phunQube. And for the moment, that's not a bad thing.

Since the last post, I've turned 40... and 41. I'm getting, erm, older.

But that's okay too. With a bit more age seems to have come a bit more wisdom. And perspective. I won't go into the aches and pains.

So, diverting away from writing fiction - and to see if this diversion means more posts - I'll talk about something else.

So what should I talk about? Maybe... what I do for a living.

You see, I run a company that works with other companies to help design their products and services using a user-centred design process and fundamentals of good usability. We work with great clients, who work to understand what we do and how we provide our services - and how those services (and our team) can integrate with their teams (and customers).

It's hard work. Not everyone understands what we do. It takes convincing. And even when our customers sit in front of their customers - they still sometimes don't understand the value of what they are seeing - or what we provide.

But, it's interesting. Companies don't like it when their vendors go off and create things without involving members of the customer's team. So why do companies then go off and create products and services without involving their customers in the design process? Why don't they prototype their ideas and see what customers think? Is testing such a difficult thing to understand? Or is it that companies don't understand the value of a UCD and usability focussed process?

I think what I am going to do with my blog going forward (for a bit anyways) is address some things that I've seen - or see around me now, that have to do with phunQube - or with my personal take, in any case. I have no idea where this might go. In fact, it could be that the next post will be in 2 years. Again. We'll see.

And for those of you who might be interested in my writing. It's stalled. Though, I have been sketching out a novel. And I have been editing some short stories. In truth, the only new thing I've written in a while is a poem. So, we'll see where that goes too.

Hopefully... see you soon!